Privacy Policy

Effective Date: June 24, 2025

Ascendesk co (“Ascendesk,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ascendesk.co, contact us, or use our services.

By accessing our site or using our services, you agree to the terms outlined in this policy.

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1. Information We Collect

Personal Information You Provide:

• Name, email address, phone number

• Business or company name

• Payment information (for invoicing purposes)

• Resume or application details (if applying as a virtual assistant)

Information Collected Automatically:

• IP address, browser type, device information

• Pages visited, time spent on site, and other usage data (via cookies or analytics tools like Google Analytics)

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2. How We Use Your Information

We use the collected information to:

• Respond to inquiries and communicate with you

• Provide and manage virtual assistant services

• Improve our website and services

• Process payments and send invoices

• Screen and onboard applicants

• Comply with legal obligations

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3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Trusted third-party service providers (e.g., payment processors, email platforms)

• Legal authorities if required by law

• Team members or contractors who assist in delivering our services

All third parties are required to maintain confidentiality and handle data in compliance with this policy.

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4. Cookies and Tracking

We use cookies and similar technologies to improve user experience and analyze website traffic. You may adjust your browser settings to block cookies, but this may affect certain features of our site.

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5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

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6. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

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7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, update, or delete your personal information

• Opt out of marketing emails (via unsubscribe link)

• Request that we limit or stop processing your data

To exercise your rights, please contact us at hello@ascendesk.co.

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8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices or content. Please review the privacy policies of those sites separately.

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9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

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10. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with the updated date.

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If you have questions or concerns about this Privacy Policy, please contact:

Ascendesk

Email: Ascendesk@gmail.com

Website: https://ascendesk.co